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Jackpotting ATMs and Ways to Prevent It
ATM jackpotting is a significant and evolving threat that combines both physical and cyber elements. Criminals have found ways to exploit vulnerabilities in ATM systems, particularly in locations like grocery stores and pharmacies where security may be more lax. The process involves physically tampering with the ATM, installing malware, and then remotely controlling the machine to dispense cash.
The fact that cybercriminals can hack into an ATM – sometimes remotely – and force it to dispense cash is both ingenious and terrifying. The criminals often impersonate technicians, which makes it easier for them to bypass security. It's not just about having reliable locks and cameras anymore—it's about safeguarding against these high-tech attacks.
This crimewave began in Mexico in 2013 and later spread to Europe and Asia. It eventually reached the U.S. in 2018. While older ATMs are particularly vulnerable, the crime has pushed financial institutions, ATM manufacturers, and security experts to find ways to stop it. One solution is using security technology that can detect tampering and immediately shut down a compromised ATM.
To prevent jackpotting, there are several best practices that can be implemented. These include creating "whitelists" of approved applications for ATMs and using encryption to secure disk drives, making it harder for criminals to install malicious software. The rise of ATM jackpotting highlights the need for stronger cybersecurity measures, especially as the world becomes more digital.